AurisAI

Support

Where do my recordings and transcripts live?

On your phone. Audio recordings are processed by on-device Whisper, then deleted automatically within 30 minutes of transcription. The resulting transcript and summary are stored locally in encrypted on-device storage. Auris has no servers for your meeting data — there's nothing for us to lose, leak, or sell.

How do I record a meeting?

  1. Tap the blue mic button at the bottom of any tab.
  2. Choose Record a call, Upload audio file, or Speak notes.
  3. When the call ends, tap stop. Auris transcribes locally and shows you a structured summary in about 30 seconds for a short meeting.

How does Auris know what's an action item?

After transcription, an on-device language model reads the conversation and pulls out commitments, follow-ups, decisions, and promises — assigning each to either you or the client, with an urgency rating. You can edit any of them, mark them complete, or add your own. Everything happens on your device.

How do I get my data out?

Settings → Export gives you a complete copy of your meetings, action items, and clients in a portable format. Send it to yourself, archive it, import it into another tool — your choice. The export never touches our servers.

How do I delete everything?

Settings → Privacy → Wipe Auris. Two taps. Every recording, transcript, action item, and client is removed from your device. No "cooling-off period" — it's your phone, it's your data.

Subscription questions

"My summary looks incomplete."

For very long meetings (45+ minutes), transcription is processed in chunks and may take longer. If the summary is missing key sections, tap Regenerate on the meeting summary screen — the on-device model gets a second pass at the transcript with refined prompts.

"The AI model is downloading slowly."

Auris's on-device language model is a one-time download (about 650 MB on v1.0) and happens in the background after onboarding. Download pauses automatically if your battery is below 20% or you're on cellular — connect to WiFi or power up to resume. While the download finishes, basic features work; the full AI unlocks once it completes.

Recording laws — please read

Recording conversations is regulated differently around the world. You are responsible for complying with the recording laws in your jurisdiction and for obtaining any required consent from meeting participants. When in doubt, ask the other party for permission before recording.

Privacy policy

aurisai.app/privacy

Contact

support@masdineroventures.com

We're a small operation. Replies usually arrive within 1–2 business days.